Tolerance for ambiguity and patience

We all know: the better the map, the easier it is to follow, but unfortunately the working map in an organization is not always clear. Sometimes the destination is not clear and there are multiple ways to get there and also, there are too many detours. You'd be lucky if the map does not change half way through. It would be great if the directions to follow were clear, but who is supposed to make it clear and easy to follow? A manager needs to deal with this ambiguity — find the best way given all the other factors.

Ambiguity is the order of today's knowledge industry. A lot of things are fuzzy and need definition. It takes time to remove some of the fuzziness, and a manager needs to deal with it. It will require tolerance for fuzziness and patience to figure it out.

Some people are pre-disposed to display patience, and others can learn to be patient. Patience defines the quality of your daily interactions, your responses, and some people believe, your respect towards others' opinions. Simple day-to-day necessity, like good communication, requires you to be patient. Patient people wait for others to complete their thoughts so they can take the time to respond well and with complete information.

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